How to Upload Media files to the Media Library

Prerequisites
Steps to Add Media

Prerequisites

Make sure your media files work with the devices they'll be displayed on (e.g., check video codecs and formats). Need help? Check out the Supported File Formats section for details.
Also, ensure you have enough storage space in your account. For more info, visit the Domain Quota section under Licenses.

Steps to Add Media

1. Navigate to the Media Library: Access the Media Library tab from the dashboard.

2. Organize Media with Folders: (Optional but is the best practice)

Right-click or click the Add New button and select Folder.

Name the folder based on its content, such as "Promotional Videos" or "Seasonal Campaigns."

3. Upload Media Files:

Click Add New File to upload images, videos, or GIFs.

You can upload multiple files simultaneously.

4. Monitor Upload Status:

Track upload progress via the cloud icon in the top-right corner of the screen.

5. Wait for Processing and Encoding:

The system processes and encodes uploaded files to ensure compatibility with connected devices.
Processing time depends on file size and format.

6. Check File Visibility:

Once processed, files will appear in the Media Library and are ready for use in campaigns or playlists.

Prerequisites

Make sure your media files work with the devices they'll be displayed on (e.g., check video codecs and formats). Need help? Check out the Supported File Formats section for details.

Also, ensure you have enough storage space in your account. For more info, visit the Domain Quota section under Licenses.

Steps to Add Media

1. Navigate to the Media Library: Access the Media Library tab from the dashboard.

2. Organize Media with Folders: (Optional but is the best practice)

Right-click or click the Add New button and select Folder.

Name the folder based on its content, such as "Promotional Videos" or "Seasonal Campaigns."

3. Upload Media Files:

Click Add New File to upload images, videos, or GIFs.

You can upload multiple files simultaneously.

4. Monitor Upload Status:

Track upload progress via the cloud icon in the top-right corner of the screen.

5. Wait for Processing and Encoding:

The system processes and encodes uploaded files to ensure compatibility with connected devices.

Processing time depends on file size and format.

6. Check File Visibility:

Once processed, files will appear in the Media Library and are ready for use in campaigns or playlists.